Return Policy
If you've changed your mind and need to return an item, you have 30 days from the date of collection or from the date of delivery to return your item(s).
Your item(s) needs to be:
- Unused and with all original components
- In its original packaging (with the tags if applicable)
- In a resaleable condition
- With its proof of purchase
- With any free items that came with the product
- Buyer pays for return.
Refunds will be processed by the original payment method. If you paid by card, it can take up to 5 working days to appear back in your account; with PayPal, refunds can take up to 30 days.
My item is faulty
If you still need to return a faulty item within the first 30 days, we will offer you an exchange, replacement or a refund.
After this time and as long as the product is still within it’s warranty period, we will arrange a repair using one of our specialist repair agents or if this is not possible, exchange or replace your item.